We have not had wifi since early january and do not believe we should be paying for this month’s wifi. We have been having to pay for data separately which is insulting. Please can someone from virgin answer us for once to sort out our problem. We want to leave Virgin if this is not sorted. The customer care and support is abysmal. We are very upset. Virgin should be ashamed of themselves.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi