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no internet for two days....

no internet in Aldershot for two days. absolute rubbish service. What is going on...bunch of part timers

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Alessandro Volta
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Message 2 of 6
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Re: no internet for two days....

How is calling people names going to get you help any quicker?

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Message 3 of 6
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Re: no internet for two days....

i dont know..angry and in the moment.

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Alessandro Volta
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Re: no internet for two days....

Have you checked the Service Status page?

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Re: no internet for two days....

Yes done all that. Switched off, reset, done it all. And nothing. Downdetector says issues. But virgin says all fine. Crazy. Two days. I think that is breaking the contract 

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Alessandro Volta
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Message 6 of 6
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Re: no internet for two days....

It's not breaking the contract - the contract allows for outages and downtime.

So again, what does the Service Status page state or the automated service number?

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