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no 5g connection

i cannot see the 5 g connection on my hub only a 2 g connection i have reset the hub several times 

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Alessandro Volta
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Message 2 of 6
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Re: no 5g connection

Are they broadcasting on the same SSID?


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Message 3 of 6
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Re: no 5g connection

im afraid have no clue when it comes to these things i wouldnt even know where to start . 

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Alessandro Volta
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Message 4 of 6
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Re: no 5g connection

Ok. How do you know you’re not seeing a 5Ghz connection?


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Message 5 of 6
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Re: no 5g connection

Hi If we look on our desktop for available internet access it only shows a 2g connection or other random neighbour:s hubs . I since see that my phone shows the 5g connection ?

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Alessandro Volta
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Message 6 of 6
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Re: no 5g connection

The wireless card/adaptor in your desktop might be Wireless "N" (2.4Ghz) only


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