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new wi-fi upgrade for hub 3

I've had similar issues. I got the email saying I was upgraded on Friday, Saturday I had the connection drop a couple of times then Sunday it went completely and would come back for a couple of hours at a time. When it goes down the Superhub goes to a green light with two arrows flashing. I use my hub in modem mode so the wifi isnt even in use. 2/3 of the people I know on Virgin media have been having similar issues wince friday and they arent even in the same area as me.

I have tried a pinhole reset on the hub etc but its still the same. I have aan engineer coming out Thursday, looks like im using phone data until then!

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Alessandro Volta
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Re: new wi-fi upgrade for hub 3

Was there a question here?

You have an engineer booked?

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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