my broadband got cut off early

[Choi1234]

my broadband got cut off early at 28th December despite my contract ending at 2th January, customer supports has been useless, any help would be appreciated 

[Gareth_L]

Hello Choi1234.

Thanks for your post. 
Sorry to hear about the issue with your service being disconnected earlier than expected.
I can look into this for you and get you back online.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L