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moving router

Joining in

Hiya. When we had our broadband installed last year, there was already a Virgin socket in our living room from a previous occupant, so we just went with that without thinking. However, this is the most remote corner of the flat, and we often can't get a wifi connection in the bedroom on the other side. From reading this forum, I see that it's possible to get the router connection moved - I don't know why we didn't think of this months ago! Could I please arrange for this to be moved to the hallway in the middle of the flat?

Cheers, Simon


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Hey Virgin, my router is also too far from my home study/office. I've tried powerline extenders and they're still not strong enough, so would like to get the router moved one room across into my hallway which is more central. I'm happy to pay the £25 to have a technician do this for me. Please can this be arranged? Thanks

Good Morning @rishi1, thanks for your post on our Community Forums, and a very warm welcome to you!

Happy to assist you with this request.

Check out the envelope in the top right hand corner for a private message from me.



Thanks for working with me over our private messaging function @rishi1, and I'm pleased we were able to have the appointment booked in for you.

All the best,


Hi Zach how do I go about getting my router moved from front room to a front bedroom

Hi Liam_S36,

A warm welcome and thanks for posting on our community forums. We can certainly arrange relocation of your hub for you. 

This would be at a cost of £25 to do so.

If you would like to go ahead with a relocation, please come back to us and we'll be pop you over a private message to take some details to get this arranged for you.

Kind regards Jodi. 

Joining in

Piggybacking off this post as we would also like to move our router and socket from the remote front of the house to the lounge which is more central. Can we arrange for a technical visit to move this, please? Thanks.

Hi StormSloth

Thanks for your post, welcome to the Community Forums and Happy New Year!

We'll be happy to help you with this - I've dropped you over a private message so I can grab your details.