Virgin Media Community

[spartanjim]

can you book a engineer to come and move router from back of house to front if possible please.

[Adduxi · Accepted solution]

There will be a standard non fault call out fee of £25 to cover this type of work.

If you wait here a day or two a VM Mod will pick this up and arrange.

[Ashleigh_C]

Hi there @spartanjim 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

A big thank you to Adduxi for their advise hear and they are correct, we can arrange an appointment for you but there will be a £25 call out charge. 

I will pop you a PM across now so we can arrange this, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.