on 05-02-2023 14:15
can you book a engineer to come and move router from back of house to front if possible please.
Answered! Go to Answer
on 05-02-2023 14:17
There will be a standard non fault call out fee of £25 to cover this type of work.
If you wait here a day or two a VM Mod will pick this up and arrange.
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on 05-02-2023 14:17
There will be a standard non fault call out fee of £25 to cover this type of work.
If you wait here a day or two a VM Mod will pick this up and arrange.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 07-02-2023 14:38
Hi there @spartanjim
Thank you so much for your post and welcome to the community forums, it's great to have you here.
A big thank you to Adduxi for their advise hear and they are correct, we can arrange an appointment for you but there will be a £25 call out charge.
I will pop you a PM across now so we can arrange this, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.