Menu
Reply
paulprescott32
  • 17
  • 0
  • 1
Tuning in
182 Views
Message 1 of 7
Flag for a moderator

im not getting know were near 350mbps

im getting very slow speeds wifi dropping out cable im getting 55max on pc an 40 on ps4     
Acquired Downstream Channel (Hz)
139000000
Locked
Ranged Upstream Channel (Hz)
60300000
Locked
Provisioning State
Online
 
Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
11390000001.738256 qam1
2147000000238256 qam2
3155000000240256 qam3
41630000002.440256 qam4
51710000002.540256 qam5
61790000002.740256 qam6
71870000002.740256 qam7
81950000002.740256 qam8
92030000002.740256 qam9
10211000000340256 qam10
11219000000340256 qam11
12227000000340256 qam12
13235000000340256 qam13
142430000002.940256 qam14
15251000000240256 qam15
162590000002.240256 qam16
172670000002.740256 qam17
182750000003.240256 qam18
192830000003.540256 qam19
202910000003.540256 qam20
212990000002.740256 qam21
223070000002.540256 qam22
23315000000240256 qam23
243230000003.540256 qam24



1Locked38.6210
2Locked38.9140
3Locked40.3200
4Locked40.9210
5Locked40.3290
6Locked40.3290
7Locked40.3190
8Locked40.390
9Locked40.9230
10Locked40.3160
11Locked40.390
12Locked40.3130
13Locked40.380
14Locked40.3130
15Locked40.3110
16Locked40.3120
17Locked40.390
18Locked40.3140
19Locked40.9150
20Locked40.990
21Locked40.3170
22Locked40.9230
23Locked40.9320
24Locked40.3140
16030000046.5512064 qam4
24620000045.8512064 qam6



1ATDMA0010
2ATDMA0000
0 Kudos
Reply
gary_dexter
  • 28.68K
  • 1.74K
  • 3.74K
Alessandro Volta
171 Views
Message 2 of 7
Flag for a moderator

Re: im not getting know were near 350mbps

Do you only have 2 upstream channels locked?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
paulprescott32
  • 17
  • 0
  • 1
Tuning in
166 Views
Message 3 of 7
Flag for a moderator

Re: im not getting know were near 350mbps

yes im guessing i got gigabit network cards as well ps4 gigabit as well  

Upstream bonded channels

16030000046.5512064 qam4
24620000045.8512064 qam6



Upstream bonded channels

1ATDMA0010
2ATDMA0000
0 Kudos
Reply
gary_dexter
  • 28.68K
  • 1.74K
  • 3.74K
Alessandro Volta
160 Views
Message 4 of 7
Flag for a moderator
Helpful Answer

Re: im not getting know were near 350mbps

You need four upstreams locked.

Reboot the hub and if there’s still only 2 locked you’ll need an engineer. 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
paulprescott32
  • 17
  • 0
  • 1
Tuning in
152 Views
Message 5 of 7
Flag for a moderator

Re: im not getting know were near 350mbps

Was reboot this morning as was hoping fast speeds I reboot again if same I will call up to tomorrow get them sort many thanxs for the help 

0 Kudos
Reply
paulprescott32
  • 17
  • 0
  • 1
Tuning in
123 Views
Message 6 of 7
Flag for a moderator

Re: im not getting know were near 350mbps

Yep reboot an still only 2 upstream so will get on phone in morning

0 Kudos
Reply
paulprescott32
  • 17
  • 0
  • 1
Tuning in
51 Views
Message 7 of 7
Flag for a moderator

Re: im not getting know were near 350mbps

this only meant of got fix on thurday yet its till broken only 2 upstream channels 

 

 

Downstream bonded channels

13310000007.540256 qam25
2267000000740256 qam17
32750000007.340256 qam18
42830000007.840256 qam19
52910000007.840256 qam20
62990000007.440256 qam21
73070000007.340256 qam22
83150000006.940256 qam23
9323000000640256 qam24
10339000000940256 qam26
113470000009.540256 qam27
123550000009.540256 qam28
133630000009.540256 qam29
143710000001040256 qam30
153790000001040256 qam31
163870000009.140256 qam32
173950000008.940256 qam33
18403000000940256 qam34
194110000009.540256 qam35
204190000009.340256 qam36
214270000009.340256 qam37
224350000009.440256 qam38
234430000009.340256 qam39
244510000009.140256 qam40



Downstream bonded channels

 

1Locked40.350
2Locked40.350
3Locked40.340
4Locked40.950
5Locked40.340
6Locked40.350
7Locked40.350
8Locked40.360
9Locked40.300
10Locked40.950
11Locked40.370
12Locked40.3190
13Locked40.900
14Locked40.3180
15Locked40.360
16Locked40.9140
17Locked40.3180
18Locked40.9180
19Locked40.360
20Locked40.900
21Locked40.900
22Locked40.3210
23Locked40.960
24Locked40.900

 

Upstream bonded channels

 

13940000041.8512064 qam8
24620000042512064 qam6



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000

 

0 Kudos
Reply