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hub 4 wifi turning off on its own

grumpynatoruk
Joining in

hub 4 wifi is turned off at all hours off day for know reason i can  see in config files

5 REPLIES 5

Client62
Hero

Hub 4 is defective

called them all i got was a scripted monkey response, not their fault but I did explain the problem and i got reboot and reset

Zach_R
Forum Team
Forum Team

Hi @grumpynatoruk,

Thank you for your posts and welcome back to our community forums. We're here to help.

I am so sorry to hear of your Hub 4 Wi-Fi connection issues. Are these ongoing today? If so, can you clarify for me what troubleshooting and diagnostics you've performed thus far?

Thanks,
 


Zach - Forum Team
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reset and factory reset and reboots and still ongoing any time of day or night for about 1hr or till i reboot

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi grumpynatoruk,

Thanks for the update on this, so we can investigate the matter further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

Kain