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swifty1969
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how to cancel

i have been told to write to head office but they didnt give me the address. I will not call as i said to the complaints department when you ring they put you on hold for ages done this several times,

 

looked in T&C is the correct address please

 

Virigin Media

500 Brook Drive

Reading

RG2 6UU

 

Thanks for any help

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jbrennand
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Re: how to cancel

Two options.....

1. Call 150 from a VM phone or by dialling 0345 454 1111 options 1,1,4,4, from any phone - they are still picking up - calling at 08.00 is the best time

2. In writing to

Virgin Media Sales Operation Support, Diamond Plaza,
Daleside Road,
Nottingham,
Nottinghamshire,
NG2 3GG.

Include dates, name, address and all account details.

Do it by registered mail with a receipt for signature on arrival.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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