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broadband external cabling

my external cabling has come away and is laying across my drive. How do I get this fixed? Thanks

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Re: broadband external cabling

Have you rung up and requested an engineer to look at it? 

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Re: broadband external cabling

I can't get through on the phone. Have tried 3 times and it just keeps ringing with no answer. 30 minutes holding on one of the times

 

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Re: broadband external cabling

Hi johnl247

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Re: broadband external cabling

Hi Gareth
Thanks for offer but just got off of phone to Virgin and they are sending out an engineer
regards
John
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Re: broadband external cabling

My broadband cable been damaged by outdoor fire. Can somebody come asap to replace as we r trying to set up security cameras and have no signal

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Re: broadband external cabling

Hi Pamelamcshane,

 

Thank you for reaching out to us in our community and Cowell, I am sorry to your cables have been damaged in a fire, so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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