on 12-12-2023 09:31
Hi,
I'm currently having performance issues with my work secure VPN. When connected there is horrible lag and constant disconnections.
I had the same issue for some time earlier in the year, which seemed to be resolved after a router reboot. I've carried out a reboot this time and the issue remains.
Seems this is a common issue and that VM perhaps throttle secure VPNs. Can anyone confirm if this is the case? If yes, is there a process to get put on a whitelist?
Thanks,
Mike.
on 12-12-2023 09:59
Having "Child Safe" Enabled in the VM online account can block or degrade VPNs.
However VM does not throttle VPN traffic.
on 12-12-2023 10:44
Thanks for the info. I've confirmed Child Safe is disabled.
on 12-12-2023 15:17
Test with hub in modem mode