I have been working from home in my role for 6 months and my organisation uses a VPN in order to connect to their servers.
In the last 10 days, the VPN disconnects every 10-15 minutes for around 30 seconds. This makes call impossible and the rest of my job extremely hard.
I have gone to my in-laws house which is very local and the vpn connects and maintains connected using a virgin media connection. I have tried using an Ethernet cable to my router where the problems persisted.
My organisation are saying it’s virgin which is making this issue however all my other personal devices are working fine.
I have tried resetting my router but this problem persists.
it has been suggested that this could be the configuration of my router and maybe the ‘ports’ the work vpn requires? I’m not very technically minded when it comes to this.
has anyone had any similar issues? Or can advise as to what setting may help?
Thank you in advance