Wont let me do an upgrade to the superhub 3 through the website even though it says I am eligable?
3 weeks ago
I tried to go through the process of upgrading to a superhub 3 from my old superhub 2ac but the website wont let me and says I have to phone up. Is there any way to just order it online, I'd rather not have to go through the process of phoning up if I dont have to?
Re: Wont let me do an upgrade to the superhub 3 through the website even though it says I am eligable?
3 weeks ago
@garne wrote: The wifi cuts out in certain parts of the house and I've heard that the older routers arent the best in terms of wifi range so I was hoping that one of the upgraded ones would give me decent signal.
Have a read around here 🙂
there are countless posts from hub3 users that are quite damning of the wireless performance. That said, there must be plenty of customers out there who are perfectly happy with it - it may be an improvement for you, but it also may not.
the other challenge you'll have is that VM don't guarantee any sort of wifi coverage/performance, so if it's "just" a wifi issue, you may struggle to convince them to send a new hub out.
If the 2ac is otherwise stable, the general recommendation from the regulars around here would be to buy your own decent wireless system and put teh hub in modem mode. Entry level mesh systems start at about £100 or, if you prefer, you could opt for a standalone router.. what to buy really depends on your requirements and how big the property is etc..