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PoemPilotBench
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Wired connection keeps dropping

We've been unable to watch regular videos (BBC iplayer, youtube on standard) without repeated buffering on a PC plugged into the router, let alone over WiFi. Looking at the network log, it's full of a long string of "84020200 Lost MDD Timeout" errors - which I don't know what that means. Any tips on what to try?

 

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riccresc
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Re: Wired connection keeps dropping

Same issues here. Connectiity today has been a total disaster and they claim there is no issue.

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PoemPilotBench
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Re: Wired connection keeps dropping

PoemPilotBench_0-1611840098913.png

Ran the Broadband Quality Monitor that others have recommended, and it looks like there's a lot of dropped packets to me

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PoemPilotBench
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Re: Wired connection keeps dropping

PoemPilotBench_0-1611926633500.png

Ongoing packet loss, seems to vary distinctly over the day.

 

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exVMemploy
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Re: Wired connection keeps dropping

exVMemploy_0-1611927289527.png

 

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PoemPilotBench
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Re: Wired connection keeps dropping

PoemPilotBench_0-1611942471585.png

Something got fixed today I guess?

 

exVMemploy
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Re: Wired connection keeps dropping

Not here near Reading....

exVMemploy_0-1611945038406.png

 

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carl_pearce
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Re: Wired connection keeps dropping


@PoemPilotBench wrote:

PoemPilotBench_0-1611942471585.png

Something got fixed today I guess?

 


Looks that way!

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exVMemploy
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Re: Wired connection keeps dropping

Hi

Could you please advise me how I set one of these up properly.

Ive got the VM hub3 that then connects to TPLink deco P9 to control the mesh wifi round the house.

Thanks for any advice

 

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carl_pearce
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Re: Wired connection keeps dropping


@exVMemploy wrote:

Hi

Could you please advise me how I set one of these up properly.

Ive got the VM hub3 that then connects to TPLink deco P9 to control the mesh wifi round the house.

Thanks for any advice

 


You need to check your router settings for something that mentions ICMP and enable it.