Virgin Media Community

[PoemPilotBench]

We've been unable to watch regular videos (BBC iplayer, youtube on standard) without repeated buffering on a PC plugged into the router, let alone over WiFi. Looking at the network log, it's full of a long string of "84020200 Lost MDD Timeout" errors - which I don't know what that means. Any tips on what to try?

[riccresc]

Same issues here. Connectiity today has been a total disaster and they claim there is no issue.

[PoemPilotBench]

Ran the Broadband Quality Monitor that others have recommended, and it looks like there's a lot of dropped packets to me

[PoemPilotBench]

Ongoing packet loss, seems to vary distinctly over the day.

[exVMemploy]

[PoemPilotBench]

Something got fixed today I guess?

[exVMemploy]

Not here near Reading....

[carl_pearce]

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@PoemPilotBench wrote:

Something got fixed today I guess?

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Looks that way!

[exVMemploy]

Hi

Could you please advise me how I set one of these up properly.

Ive got the VM hub3 that then connects to TPLink deco P9 to control the mesh wifi round the house.

Thanks for any advice

[carl_pearce]

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@exVMemploy wrote:

Hi

Could you please advise me how I set one of these up properly.

Ive got the VM hub3 that then connects to TPLink deco P9 to control the mesh wifi round the house.

Thanks for any advice

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You need to check your router settings for something that mentions ICMP and enable it.