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Will VM be able to move my router to a first floor location?

christopher4
Joining in

My VM router is currently downstairs in the living room connected via the front of the house. I want to move the router to the office on the first floor, also at the front of the house. I've seen some posts saying that VM will move a router for £25, but I wondered if that included if you wanted to put it at a level higher than ground floor? Thanks. 

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

They will go to first floor height usually without issue.  They wont go on any flat roofs to do it though.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Nathan_B
Forum Team
Forum Team

Hi there @christopher4 👋 Welcome to our forum and thanks for your post 😊

We'll certainly be happy to look into arranging this to be relocated for you. I'll send you a PM to confirm your details so this can be done.

Regards

Nathan

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