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johnd1968
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Wifi

3 weeks ago

I’m trying to order Wi-Fi pods but no body answers me when I phone or use WhatsApp my Wi-Fi is terrible when I signed up to virgin I was promised Wi-Fi pods included with my volt package 

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jbrennand
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Re: Wifi

3 weeks ago

See if anything on the link helps - call the number in it .

https://www.virginmedia.com/help/wifi-max

You call 0800 064 3850 to order them

Or a VM person will respond here in a few days when they get here


--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Travis_M
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Re: Wifi

2 weeks ago

Hi @johnd1968 

 

Thanks for posting on our community forum and a big warm welcome with this being your first post here. Sorry to hear about the delay with ordering your WiFi pods.

 

I'll drop you a private message now to collect some more information and get this sorted for you, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team



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