I do an advanced wifi connection search on my Xbox and it sits at around 200Mbps wireless but it drops and goes up constantly, which results in lag during games every so often. I’ve tried an Ethernet cable but it sits at 50Mbps so where has the other 150 Mbps gone? My games also download at 6/7 Mbps but I’m getting around 200, just so confused on the issue and what to do to resolve this.
Welcome to the community and thanks for taking the time to post.
I'm really sorry that you're having issues at the moment with your internet connection via WiFi and wired methods. I have looked into your account and cannot see any issues that would be causing the problems that you're having.
Does this happen all the time or at certain times of day such as late afternoon/early evening?
It’s been happening for years, even with the new hub 3, its probably a drop off in the bedroom compared to where the router is. When I’m using my pc in the other room it doesn’t lag and if it does, I just restart the router and it’s all fine (I know that’s wired) where as my Xbox in the bedroom lags 1/2 times every 20/30 minutes, I’ve tried wired connection but my MBPS drops over 150 which surely can’t be correct.
Thanks for coming back to us @Aaronjay23, would you be ok to create the BQM and let it run for 24 hours and report back to us, this can help us get a better understanding of what it is going on with your connection.
I wasn’t at home during that time. Wired connection sits at 40MBPS, wireless sits at like 250-300 Mbps? I’m so confused on what I’m meant to do to stop the lag when I’m getting no packet loss and my ping doesn’t go that high.