Wifi pods

[Steviejohn81]

Been 6 weeks now of calling virgin,been told from 4 different people,that my pods have been ordered.Clearly not have also been told that a manager would call back.Still waiting does anyone,know if there even,in stock.

[Molly_T]

Hi Steviejohn81 👋 Welcome to the community! Thank you for posting. 

So sorry to hear about these issues with ordering some Wi-Fi POD's and that you are awaiting a call back after your case has been escalated to a manager. 

We would need to take a closer look at the account so we can investigate what has happened and offer further support, so will need to take a few details via PM. I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞