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Wifi pods

Doddsy19
Tuning in

Can I order 2 additional wifi pods 

3 REPLIES 3

Robert_P
Forum Team
Forum Team

Hello Doddsy19

 

Sorry to hear of the issue with the wireless network in area's of your property, we appreciate you raising this with us.

 

We aren't able to order two pods for you as these are released one at a time following certain checks. Details on this can be found here so if you can test this and let us know if you're able to order the pod via the Connect App?

 

Rob

Hi there I can't order 1 that way can someone help send me 1 out

Hi Doddsy19 👋 thank you for getting back to us. 

Sorry to hear you were unable to order a pod via the Connect app 👉 https://virg.in/connectapp. 

We will need to send you a PM to confirm a few account details so we can offer further support with this. I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞

Molly