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Wifi pod

metalguru
On our wavelength

on ‎22-01-2023 16:35

Can't connect my Hub 5 to the app and the pod just keeps flashing a white light?

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4 REPLIES 4

Zoie_P
Forum Team
Forum Team

on ‎24-01-2023 17:18

Hi metalguru, 

Thank you for your post 🙂 
I am sorry that you are having issues with your WiFi pod. 

If your WiFi Pod's light is double-blinking quickly and repeatedly, it's in the process of improving your WiFi. and should only take a few minutes, is your pod still blinking since your post?

For more info, you can check how to troubleshoot here or download our connect app here, our connect app will be able to scan the home and ensure the pods are in the best place to boost your WiFi.
Zoie

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metalguru
On our wavelength
In response to Zoie_P

on ‎30-01-2023 15:45

Been blinking for weeks

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metalguru
On our wavelength
In response to Zoie_P

on ‎30-01-2023 15:47

Also can't connect to the connect app. My hub 5 isn't locatable

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Gareth_L
Forum Team
Forum Team
In response to metalguru

on ‎01-02-2023 16:00

Hello metalguri.

Thanks for your post regarding the Hub5 not connecting with your Pod.

Can you please try this.

  1. Enter 192.168.0.1 into your browser.
  2. Enter your admin name and password.On the Hub5 sticker
  3. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK.
  4. Select Apply changes.
  5. Then unplug your Pod and back in again. If that fails let me know and I can take a look. Gareth_L
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