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Wifi pod (white) not connecting

khayyaam
Joining in

My wifi pod is not connecting - flashes white blinking no matter how many times I reset it or the hub 

4 REPLIES 4

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @khayyaam,

Welcome back to the Community Forums and thanks for the post.

I can see you were speaking to my colleague yesterday regarding the same issue, were they able to assist you further with this?

Joe

All sorted by your colleague thanks 

Hello Joe,

your colleague was very helpful now I have a completely different problem - my hub 3 has stopped connecting to the internet - Access denied when I log into the router itself, snapshots below - I have rebooted and replugged multiple times to no avail 

 

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Hi there @khayyaam 

I am so sorry to hear that this has happened! Can I ask if you have tried a pin hole reset? 

To do this push a pen etc into the reset hole at the back of the Hub and hold in for 60 seconds, if you have changed any Hub details then this will revert the Hub back to factory settings.