Wifi pod suddenly stopped working.

[Rodders123]

My wifi pod has suddenly stopped working. Ive tried everything even forgetting the device to reinstall it and now it won't even detect it.

[Arissa_H]

Hi Rodders123 👋🏼.

Thank you for posting and welcoming you onto the community forum with big virtual arms 🤗.

Sorry to see your WIFI Pod has stopped working ☹.

What does it show on our connect app?

Are there any error codes? 

So I can further investigate 🧐, I will have to private message you.

Please watch out for the envelope ✉.  

[Rodders123]

It lights up white. I've done the usual unplugged for half hr and then disconnected it from the network now it won't even recognise it.

[Megan_L]

Hi Rodders123,

Thanks for answering Arissa's question publicly 😊
We can see she has also messaged you privately too, if you could get back to her latest question in your PM's she will be able to help further.

Thanks,

Megan_L