cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi pod not detected

Saad2
Joining in

IMG_1602.png

I have a black spot so virgin sent out the new black wifi pods and I’ve been trying to connect it to the app but it says pod not detected I have contacted support they just keep saying restart it and to turn off and on my router which does nothing it has a white light on and I moved it next to my wifi to see if that will work which didn’t 

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey Saad2,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you're having with your WiFi pod, have you ever been able to use the WiFi pod? 

Kind Regards,

Steven_L