on 08-12-2023 03:56
I have a black spot so virgin sent out the new black wifi pods and I’ve been trying to connect it to the app but it says pod not detected I have contacted support they just keep saying restart it and to turn off and on my router which does nothing it has a white light on and I moved it next to my wifi to see if that will work which didn’t
on 10-12-2023 11:20
Hey Saad2,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you're having with your WiFi pod, have you ever been able to use the WiFi pod?
Kind Regards,
Steven_L