Wifi pod not detected

[Ribbityeah]

Hi i have plugged in my WiFi pod and waited 24 hrs but it is not detected on virginmedia connect app so cannot run health check etc. I tried a different location and still not recognised. Any ideas, or am i better off cancelling it and just increasing speed drom 250 to 350 see if that helps? 

[Chris_W1]

Hi kckl9394, thanks for the message. 

Can you confirm if you are still having issues with the service? 

Are the pods currently connecting. 

Kind regards Chris.