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Wifi pod not connecting

Tonuja
Joining in

on ‎01-01-2024 14:41

I received wifi pods i have moved them to several locations the light just keeps flashing. It wont connect ive restarted the hub still not working 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎01-01-2024 15:41

Sounds like you will need VM to pair the Pods to your Hub.  Phone in or wait here a couple of days for a VM Mod to pick this up. 

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎01-01-2024 16:18

You could try the equipment activation number on - 0800 953 9500 (follow options) and check with them. You will need the Model numbers, serial numbers/MAC addresses off the barcode stickers of ALL pieces of kit and also your account number


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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