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Psjc1
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Wifi pod light flashing

Very poor wifi in most of my house with hub 3 . Been recently sent a wifi pod . Tried 3 different locations each for several hours - the white light just keeps flashing . And no improved wifi . Any ideas please ? 

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Adduxi
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Re: Wifi pod light flashing

Try connecting the pod as near to the Hub as possible.  Once paired you should be able to move it further away.

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Graham_A
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Re: Wifi pod light flashing

Check your hub settings under Advanced, Wireless settings to make sure that channel optimisation is set to on and the same SSID is being used for both WiFi bands.

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Graham

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Psjc1
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Re: Wifi pod light flashing

Thanks , but We left it in socket right next to hub for 24 hours - no luck 

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Graham_A
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Re: Wifi pod light flashing


@Psjc1 wrote:

Thanks , but We left it in socket right next to hub for 24 hours - no luck 


Have you checked the Hub settings as per post 3?

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Gareth_L
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Re: Wifi pod light flashing

Hello Psjc1

Thanks for your post 

Sorry to hear the Pod is not working as it should

Have you been able to follow the steps that @Graham_A has kindly suggested?

Gareth_L

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Psjc1
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Re: Wifi pod light flashing

Managed to speak to someone at Virgin - there was a problem with the connected channel  - took nearly an hour on the phone but they sorted it in the end , thanks. 

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Ayisha_B
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Re: Wifi pod light flashing

Hi @Psjc1

 

Thanks for coming back to us with an update. 

 

We are glad to hear our team was able to get this sorted for you 🙂

 

Enjoy the rest of your weekend.

Ayisha_B
Forum Team



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