Virgin Media Community

[Will456]

Hi,

I still can't connect my wifi pod (PP01-VM) to my Hub 5. Is there a fix available to sort this?

Will.

[Reece_MH]

Hi WIll456,

Thanks for your post, and a warm welcome back to our Community Forums.

Sorry to hear there are some problems with your Pod connection. The Hub 5s are compatible with our Wi-Fi Pods, and this should have been applied to your account shortly after the software update was released.

I'm going to drop you a private message, so I can look into this for you. Please look out for it in the top-right, purple envelope.

Thanks,