Hi, I have 1 gig broadband, hub 5 and three wifi pods. Ever since I have had the hub 5 I've had connection issues with a variety of devices.
I have two wifi pods with one ethernet port and when connecting they have white light that flash. The newer pod I recently had has two ethernet ports and flashes green light when connecting.
When ive used these pods i had one of the older models plugged in to a cat 6 port in a room away from the main router and get a relatively decent speed of 250mb when im connected to that at 5ghz. The connections for the whole wifi in my home seem to go down very often and all the pods start to flash and I've reset the hub many times and called tech support people who cut me off all the time or just tell me to reset my hub. I can't do this almost every other day.
I therefore tried connecting both older pods to ethernet sockets in my home leaving the newer two port one out the system.
I tried speed test and was getting 250 download on all connected pods which I was happy with.
I then replaced one of the older single ethernet pods with the newer double ethernet pod which has a green light when connecting ( as a needed an ethernet port to plug my laptop in to it).
I made sure i was connected to the specific wifi pod and ran a wifi speed test. With this newer pod I was getting only 38mb download.
Nb. Every time I run a test the upload speed always seems to max out at what I should be getting. Around 50mb.
Can anyone tell me if this wifi pod may be defective or not properly showing on my account making this happen? I'm also trying to find out if this pod should be displaying a green light as it's a newer model or should it still be white when connecting as the older ones?
- I've come here as tech support abroad just don't seem to understand what I'm explaining to them and nothing changes.