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Wifi password has randomly reset


Today my wifi password decided to randomly reset. After an hour or two of trying to connect various things and rebooting the router, I finally logged in to the router and noticed that it had changed.

I didn't change it not asked for it to be reset. It was OK one minute and not the next. nothing else on the router has changed. as I have some DHCP reservations etc. very odd.

Does this happen a lot? Is the router faulty? Do I need to approach Virgin to exchange the router?

Not really happy that this has happened, I usually have a solid connection. Just seems weird that the wifi password should reset.



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Alessandro Volta
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Re: Wifi password has randomly reset

Are you sure no one else in the household has changed it?

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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