Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
MarkP1974
  • 1
  • 0
  • 0
Joining in
119 Views
Message 1 of 2
Flag for a moderator

Wifi not working

on ‎25-07-2020 11:36

WiFi message coming up constantly saying someone else signed into my settings and I have to reboot Hub daily now to get WiFi to work. Getting very frustrated as nobody else is signed in. 

0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.92K
Alessandro Volta
116 Views
Message 2 of 2
Flag for a moderator

Re: Wifi not working

on ‎25-07-2020 11:40

My advice is to bin the Connect App from your phone and use the HUB GUI in your browser.

Try a pin hole reset using this method ...

Instructions for Hub 3

With the Hub Powered on use a paperclip or similar and do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply

Digital life blog

News

Help videos

Help forum