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Wifi keeps going off for a few seconds.

Over the last couple of weeks the wifi goes off for about 20 seconds a few times a day. I have checked the service and all ok. Please help me.

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Alessandro Volta
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Re: Wifi keeps going off for a few seconds.

So wired connections also drop?


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Message 3 of 7
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Re: Wifi keeps going off for a few seconds.

We have no wired connections, all wifi.

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Alessandro Volta
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Re: Wifi keeps going off for a few seconds.

Difficult to troubleshoot then.

Do the lights on the hub change when it drops?

Do all devices drop at the same time or is it sporadic?


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Message 5 of 7
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Re: Wifi keeps going off for a few seconds.

  • Not sure about the lights, I will have to look the next time it happens.  Yes all the devices go off at the same time.
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Message 6 of 7
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Re: Wifi keeps going off for a few seconds.

The power light is on but the wifi light is green but on constantly. 

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Message 7 of 7
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Re: Wifi keeps going off for a few seconds.

When your VM network connection drops the Hub's base light will flash. If it isn't, it suggests that it isn't dropping and what is dropping is just your wifi connection. Testing on an ethernet cabled device would be helpful as further evidence. Can you connect a device by ethernet cable and test it?

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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