Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
MrsRoey
  • 2
  • 0
  • 0
Joining in
113 Views
Message 1 of 4
Flag for a moderator

Wifi keeps dropping

on ‎29-01-2021 13:58

Having to reset Hub 2 every couple of days and then all works super.

Is there a way to stop this from happening? New hub?

Thanks 

0 Kudos
Reply
jbrennand
  • 20.59K
  • 2.19K
  • 3.63K
Very Insightful Person
Very Insightful Person
93 Views
Message 2 of 4
Flag for a moderator

Re: Wifi keeps dropping

on ‎29-01-2021 15:38

First thing to ask is whether you have any devices connected to the SH2 by ethernet cables and if so what happens to them when the wifi connections drop out? If you dont know - can you test it? Its to ascertain whether the issue is just wifi related or an issue on the network connection - different solutions apply!

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
MrsRoey
  • 2
  • 0
  • 0
Joining in
52 Views
Message 3 of 4
Flag for a moderator

Re: Wifi keeps dropping

a month ago - last edited a month ago

Thank you for your reply.

We have an eternet cable to one pc but that is not connected to the hub, it is from an external point I believe 🤔

0 Kudos
Reply
jbrennand
  • 20.59K
  • 2.19K
  • 3.63K
Very Insightful Person
Very Insightful Person
38 Views
Message 4 of 4
Flag for a moderator

Re: Wifi keeps dropping

a month ago

Errr... the ethernet is connected to an external point to what - do you have another BB supplier and Hub - otherwise the PC must be connecting on wifi

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply

Digital life blog

News

Help videos

Help forum