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Wifi keeps dropping

Just joined

Just joined Virgin, just over a week in and Wifi keeps dropping which is making it very difficult to work from home. Had some good support today for a drop that lasted an hour. Just dropped again for a couple of minutes. Might need to move back as can't have this sort of inconsistency.



Very Insightful Person
Very Insightful Person

Are Ethernet cabled connections equally affected?

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Forum Team
Forum Team

Hi there @Glitch 


Thank you so much for your post and welcome to the community forums, it's great to have you on the team. 


I am so sorry to hear that you have faced this issue with your connection, I have taken a look for you and I cannot see any issues on our side that could be causing this. 


Can I ask how things have been with the connection since your last post?