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Wifi keeps dropping out - so frustrating!

Really frustrated that my Wi-Fi keeps dropping out. One minute it’s 100 mbps, the next it won’t even connect. I’ve restarted and reset my hub but it’s still as bad and I can’t find a number to phone for support. Incredibly frustrating when I’m trying to work from home! Can anyone help?

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Alessandro Volta
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Re: Wifi keeps dropping out - so frustrating!

Does a wired connection also drop?


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Re: Wifi keeps dropping out - so frustrating!

Not tried it

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Alessandro Volta
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Re: Wifi keeps dropping out - so frustrating!

If it’s just the WiFi dropping then you need to look into optimising the existing WiFi or look at getting your own router, mesh system or running some wired AP’s


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Re: Wifi keeps dropping out - so frustrating!

Done all that. Used the app, bought a BT home hub but still keeps happening.

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Alessandro Volta
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Re: Wifi keeps dropping out - so frustrating!

What BT home hub model did you buy?


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