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Wifi issues

I need to contact someone about wifi issues upstairs, not sure if i need boaster - tells me to use connect app but my hub is too old so cant! cant talk to anyone on phone or online. Please help

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Alessandro Volta
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Re: Wifi issues

What hub do you have?

Boosters from virgin cost £3 per month rental.

You're better off putting that £36 per year spend towards some of your own better equipment. 


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Forum Team
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Re: Wifi issues

Hi JCHRIST, 

Thanks for your post and welcome to our community. 

Very sorry you're having some issues with the Wi-Fi upstairs, this isn't good. 

I'd also like to apologise for the time it's taken to reply, we have been busier than usual. 

I've tried to have a look at the back end of things but I've not been able to locate your account to do so. 

 

Have you been able to the team since you posted? 

If it's still an issue let us know and we can have a look at what's going on. 

 

Emma_C - Forum Team
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