My Hub 3 is about 3 years old and this year it keep loosing connection just enough to stop everything working before reconnecting. The app will not link to the Hub all I get is sorry there appears to be a problem, so I reset it works fine then for 24 hours before it losses all over again. Now even the winless printer cannot connect.
startng to look around for a different provider as there appears to be little help from Virgin. The community is my last hope
The problem with Wi-Fi is that it can be brilliant at breakfast time and useless by lunchtime and you haven't changed anything, BUT, something somewhere has changed, then you can spend hours and even days trying to find a fix for something that can be totally out of your control.
Many people have accepted that the VM Wi-Fi is very poor and have spent money on third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.
if you remove all the internal walls, electronic and electrical devices, metallic pipes and conduits and wrap the whole building in a thick lead shield you will have a good chance of getting decent Wi-Fi from a VM Hub.