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Wifi connection

Hi, 

The WiFi connection keeps dropping upstairs particularly in my daughters room. We live in a terraced house, so its no mansion! I've gone through all the advice and videos on the virgin apps and scanned the room to look for blackspots but it keeps saying the signal is "great" yet literally nothing will connect. I dont trust that scan room thing at all! Can we get a booster despite the app saying "great", or can I do anything else? Feeling very frustrated 😞 

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Alessandro Volta
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Re: Wifi connection

Boosters are only free on Gig1 and/or Hub4 users.

You’d be better off getting your own wireless kit 


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