Virgin Media Community

[Theramsaysuk23]

Hi my wifi calling works for a day or so then drops off.  When I change wifi network it comes back on.  I have full signal on my virgin wifi. Are there any settings in need to update on wifi router?

thanks

[japitts]

Who is your mobile network provider?

I presume you've posted in this forum because you have VM home broadband?

[Theramsaysuk23]

Yes VM broadband.  Both 3 and O2 mobiles have same issue

[japitts]

I suspect you'll end up troubleshooting this with 3 & O2? The various networks do have different configs.

Is it only VoWiFi that you have issues with? Does your VM-BB work OK otherwise?

[Theramsaysuk23]

Yes vm bb works ok otherwise

[japitts]

There's no settings should need changing in your router, evidenced by VoWiFi working.

If it's dropping off after a period of time, I'd suggest troubleshooting that with the MNO - 3 or O2 in this case.

It would be interesting to see if these are the only MNO affected, or whether VF/EE users are also having issues.