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Wifi calling drops out

Theramsaysuk23
Joining in

Hi my wifi calling works for a day or so then drops off.  When I change wifi network it comes back on.  I have full signal on my virgin wifi. Are there any settings in need to update on wifi router?

 

thanks

5 REPLIES 5

japitts
Very Insightful Person
Very Insightful Person

Who is your mobile network provider?

I presume you've posted in this forum because you have VM home broadband?

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Yes VM broadband.  Both 3 and O2 mobiles have same issue

japitts
Very Insightful Person
Very Insightful Person

I suspect you'll end up troubleshooting this with 3 & O2? The various networks do have different configs.

Is it only VoWiFi that you have issues with? Does your VM-BB work OK otherwise?

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Yes vm bb works ok otherwise

japitts
Very Insightful Person
Very Insightful Person

There's no settings should need changing in your router, evidenced by VoWiFi working.

If it's dropping off after a period of time, I'd suggest troubleshooting that with the MNO - 3 or O2 in this case.

It would be interesting to see if these are the only MNO affected, or whether VF/EE users are also having issues.

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