on 30-06-2021 19:35
Hey, I've been told to ask on here for help. I have asked a few times on the phone for WiFi boosters and keep getting told they will arrange some for me but are out of stock. Just wondered if anyone has had some from virgin. Half of my house doesn't have WiFi ever which is a bit of a pain! 😊
on 30-06-2021 19:38
on 03-07-2021 08:52
Hi @EmmaJadeG.
Welcome to the community and thanks for your first post, we're happy to have you with us 🙂
I'm sorry to hear you're awaiting boosters, I appreciate the delay is frustrating and we apologise for any inconvenience caused. Have you registered your interest in the Wi-Fi pods here? By registering your interest, we'll be able to contact you directly once the pods are available and get them sent out to you.
Have you tried splitting the Wi-Fi bands as helpfully advised by @jbrennand above? If so, has this helped improve service?
Let us know.
Thanks 🙂
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