I upgraded to M500 last week and decided to do a re-check around the house using the app. 3 rooms came up with a poor signal so the app recommended I get a wi-fi booster. As I am on oomph it said I can get one for free, however following the link in the app it just lands on an error page. I have tried via the main web site to get in contact to order one but nothing.
Hi there my name is Pawan Paul I am a virgin media technician
VirginMedia Wifi boosters are available through the Virgin Connect app. download it to your phone, register and do a home check. it will direct you to the correct page to order boosters if they are needed.
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The boosters are terrible (believe me, i have had 4 of them now and they are terrible also - if you have 500mb broadband i would keep the hub 3, use this in modem mode and look at adding a mesh system to your Virgin broadband.
Look on amazon for the Eero Pro, just 1 of them will be perfect and add another one at a later point. or get the 3 pack if you have the money.