Virgin Media Community

[terri_keith]

When I took on my contract I was told I could have up to 3 boosters

i have one but definately need more 

however I keep going round in circles on here 

how do I order? 

[jbrennand · Accepted solution]

I assume you mean Pods and not the awful boosters?

If so see this...
___________

VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called… Wifi Max see.-

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.

Or just wait here for a VM person to respond in a day or two and they will sort the next one for you.

[Ayisha_B]

Hi @terri_keith 👋,

Welcome to our Community Forums and thanks for your post. 

Sorry you've had some difficulty requesting additional Pods. 

If you are still experiencing coverage issues, we can look at ordering another for you. 

I have not been able to locate your details so will pop you a PM now and we can take it from there 😊

Speak soon!