Boosters are only free if you have a hub 4, otherwise they are £3 a month, the better option would be to purchase your own mesh system, if you arre still wanting a booster then either text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can, or wait for a forum staff member picks up the post. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks