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Wifi booster kit

I got the Virgin Comtrand wifi booster kit - followed instructions, but the "big" adaptor has no power light on, just the flashing connection lights which are constantly amber, have tried resetting but still not working ?

Am I doing something wrong ? I set my sons up exactly the same way and his were fine but I cannot get these to work at all.

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Re: Wifi booster kit

Hi Harr5, 

Really sorry about the issue you're having with your adapter. 

Has this bee sorted since your post?

If not then I'd advise using the help section on our connect app where you can message the team directly for further assistance. 

If you still need help after that then please let us know. 

Thanks.

Emma_C - Forum Team
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