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CB55
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Wifi and Twitter

Hello. Since yesterday  I have been unable to watch any Twitter videos via the Virgin Media Wifi.

This happens with Mac, iPhone and PC although the content works fine using 4G. 

I haven't changed any settings on the Wifi. 

I'd be very grateful for any help or advice.

Thank you. 

 

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lotharmat
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Re: Wifi and Twitter

CHeck your parental controls settings in your MyVirgineMedia account on the web!

Someone else was having this problem!



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CB55
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Re: Wifi and Twitter

Thank you for this. Unfortunately, turning off the Parental Controls isn't an option with young children in the house.

I wonder why this has suddenly become an issue. Twitter wasn't blocked before yesterday...

Thanks again for taking the time to reply.

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lotharmat
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Re: Wifi and Twitter

The person earlier turned them off and then back on again! - Twitter videos then worked!

Give it a shot!

As the VM parental controls are so flaky it would be best probably to sign up to OpenDNS or similar and configure your own filtering rules!



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CB55
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Re: Wifi and Twitter

Sadly, the problem was only fixed while the filter was turned off. Videos stopped working as soon as the Controls were back on. Thanks again.
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lotharmat
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Re: Wifi and Twitter

Damn - Can you unblock https://twimage.com/* (I *think* the video links are in this format)



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CB55
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Re: Wifi and Twitter

Hello. I've just had a response from Virgin Media - via Twitter, ironically.

They're aware of the issue and working on it apparently.

So, all good. 

Cheers,

CB

 

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jimboy56
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Helpful Answer

Re: Wifi and Twitter

Thread here and this fix on page two...

Add video.twimg.com to the allowed websites list in the websafe settings.

 

https://community.virginmedia.com/t5/Networking-and-WiFi/Cannot-accesss-Twitter-videos-anymore/td-p/...

lotharmat
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Re: Wifi and Twitter


@jimboy56 wrote:

Thread here and this fix on page two...

Add video.twimg.com to the allowed websites list in the websafe settings.

 

https://community.virginmedia.com/t5/Networking-and-WiFi/Cannot-accesss-Twitter-videos-anymore/td-p/...


Thanks for that! - that was the URL I was searching for and failing miserably!




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CB55
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Message 10 of 15
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Re: Wifi and Twitter

Thank you so much. Particularly as Virgin Media have yet to do anything about this. Followed your instructions and Twitter now works as normal...
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