Wifi and Cable connection KEEP DROPPING!

[Cptsnailz]

My wifi keeps dropping straight after I connect to it, This happens constantly throughout the day and started this morning. When using cable connection I get very slow speeds also with regular drops. I have checked the logs and I am getting the following critical errors:
No Ranging Response received - T3 time-out;CM-
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-
TFTP file complete - but missing mandatory TLV;CM-

I have screen capped my downstream and upstream info 

This is currently unusable and I am having to use my phone data to even create this post. wth is going on !?

[japitts]

Just to clarify, are Ethernet cabled connections similarly affected? If so, can you post a link to a live BQM also?

Can you copy & paste the data from the modem stats please, much easier to read than screenshots.

[Tudor]

Your downstream signal level is too low and your upstream level is too high. Unless there is an area fault you will need a technician’s visit to rectify. 

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.

VM will not dispatch any technicians while an area fault exists.

If no area faults found:

The primary place to report faults is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.