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alexeee
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Wifi Speeds Very slow, No Upload

Have the 500mpbs package but am only getting 10mbps download and zero upload for almost two days now. If effecting ability to work from home, need this to be sorted please.

Have restarted router multiple times, no improvement.

 

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gary_dexter
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Alessandro Volta
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Re: Wifi Speeds Very slow, No Upload

What speeds do you get on a wired connection?


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alexeee
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Re: Wifi Speeds Very slow, No Upload

Exactly the same. No change. Zero upload, download varies

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alexeee
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Re: Wifi Speeds Very slow, No Upload

Am now getting faster download but still zero upload.

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alexeee
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Re: Wifi Speeds Very slow, No Upload

Would be great to get some assistance on this considering it’s nearly

impossible to talk to anyone on the phone for support.

Can my service be reset or checked? 

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gary_dexter
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Alessandro Volta
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Re: Wifi Speeds Very slow, No Upload

A forum rep will respond in 5-10 days time.

Theres no SLA for residential services. 


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