on 29-08-2023 19:39
Hi, I’ve recently tested my Wifi speed using the VM Connect app and have several rooms below 30Mbps download speed. I’ve checked within the VM Connect app and My Virgin Media, but I can’t find anywhere where I can order a Wifi pod. Current package Volt M350. Any advice would be appreciated.
on 30-08-2023 08:09
Hello Fourd12.
Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with ordering pods.
I'd like to take a look into this for you and get these sent out.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Regards
Gareth_L