Virgin Media Community

[ALH]

One room in the house is only getting 50% of the wifi signal in the next room and I would like to improve this.  I have read that there is a 'Pod' which could improve things.  I'm on a pretty basic plan and wondewred if it is possible to get one of these pods.

Any help appreciatedby an old man!

Many thanks,

Anthony

[Anonymous]

See https://www.virginmedia.com/shop/broadband/intelligent-wifi-pods-existing-customer 

If you are on a basic plan there may be a charge. However if you or someone in your house has an O2 mobile contract you could get it free via Volt benefits https://www.virginmedia.com/virgin-media-o2

If you can't do Volt then tbh you are better off in the long run getting a good router eg Asus and running the Hub in modem mode. 

[ALH]

Thanks very much for your reply.  It looks as if they have stopped taking registrations for the time being.  Will look at the router option. 👍

[Anonymous · Accepted solution]

You might to try calling your request for a pod in to VM as you might have more luck than with the website btw. 

[Travis_M]

Hi @ALH

Thanks for posting on our community forum

Sorry to hear about your issue ordering the pods, did our team manage to sort the order out for you?

Regards

[ALH]

Sorry for the delay in replying.  Yes, I've had the relevant info now thanks.  

[Akua_A]

Glad to hear this @ALH.

Please do not hesitate to contact us if you need any further help.

Thanks,